Our Services Include:
If you have too much to carry and would like the freedom to shop some more, you can drop off your parcels at Guest Services. We’ll store them securely while you shop. Once your shopping is complete, you can conveniently pick up your checked items from the comfort of your vehicle at Parcel Pick Up located at exterior Service Court 3D. A Guest Services team member will deliver the checked items to your vehicle. There is no charge for this service.
STOW & GO
Our exclusive 48-passenger luxury Downtown Shopping Shuttle provides COMPLIMENTARY round trip service twice a day from 2 convenient locations to Tsawwassen Mills daily (click the link above for shuttle schedule).
- Downtown Vancouver at Canada Place
- Richmond at River Rock Casino Resort
Our exclusive 42-passenger Ferry Shopping Shuttle also provides COMPLIMENTARY round trip transportation from Tsawwassen Ferry Terminal to Tsawwassen Mills daily, coordinating with the Nanaimo and Victoria ferry sailing times.
VISITOR INFORMATIONNeed directions? Visit Guest Services or click here for a printed copy of our directory.
- Gift wrap for a minimum $5 donation to a local children's charity
- Automobile battery boost
- Complimentary internet access and free WiFi
- Emergency first aid
- Emergency infant supplies
- Emergency paging
- Event and store information
- Loans for portable phone chargers
- Lost and found
- UnionPay payment for gift cards
- Visitor information
- Wheelchair/Walker/Scooter loans
Video-enabled single and double strollers are available for rent at three mall entrances. Entry 1, 4 & 5 for singles - Entry 4 for doubles. Some of the stroller features that will make the shopping experience more comfortable are:
- Embedded entertainment tablets
- Ergonomical handles designed for shopping bags to easily hang from
- Large wheels and casters for a smooth ride
- Seat belt for child safety
- Cup holders to handle any drink size, including juice boxes.
UnionPay is accepted at the following retailers. If you would like to shop at retailers that don't accept UnionPay, please purchase Gift Cards at Guest Services with your UnionPay card.
- Accents @ Home
- After Five
- Big Orange
- Brooks Brothers
- Eddie Bauer
- Epic Menswear
- Marc Cain
- Michael Hill
- Michael Kors
- Nature Coloured
- Saks OFF 5TH
- Soft Moc
- The Outlet by Harry Rosen
- Victoria Secret
- West 49
- West Coast Leathers