Our Guest Services Include:
Need direction? Visit Guest Services or click here for a printable copy of our directory.
STOW & GOIf you have too much to carry and would like the freedom to shop some more, you can drop off your parcels at Guest Services. We’ll store them securely while you shop. Once your shopping is complete, you can conveniently pick up your checked items from the comfort of your vehicle at Parcel Pick Up located at exterior Service Court 3D. A Guest Services team member will deliver the checked items to your vehicle. There is no charge for this service.
STROLLER SERVICESVideo-enabled single and double strollers are available for rent at three mall entrances. Entry 1, 4 & 5 for singles - Entry 4 for doubles. Some of the stroller features that will make the shopping experience more comfortable are:
- Embedded entertainment tablets
- Ergonomical handles designed for shopping bags to easily hang from
- Large wheels and casters for a smooth ride
- Seat belt for child safety
- Cup holders to handle any drink size, including juice boxes.
- Gift wrap for a minimum $5 donation to a local children's charity
- Automobile battery boost
- Emergency first aid
- Emergency infant supplies
- Emergency paging
- Event and store information
- Lost and Found
- Portable phone charger loans
- Shuttle Service Information
- Wheelchair/Walker/Scooter loans
- China Union Pay, AliPay, and WeChat Pay payment for gift cards