• Thursday 05-19 10:00am - 7:00pm
  • Friday 05-20 10:00am - 9:00pm
  • Saturday 05-21 10:00am - 9:00pm
  • Sunday 05-22 11:00am - 7:00pm
  • Monday 05-23 11:00am - 7:00pm
  • Tuesday 05-24 10:00am - 7:00pm
  • Wednesday 05-25 10:00am - 7:00pm

 

Some stores may have hours that differ from the mall hours displayed above.

We have special hours for the holidays. 

Holiday Hours

 

COVID-19: Policies and Procedures. Learn more.

Job

Selling Manager

Part Time

Job description
As the Selling Manager, you will contribute as a member of the Store Management team by executing strategic plans to ensure a profitable business. Success is achieved through championing new ways of selling tools and executing daily/weekly business objectives by assigning and managing tasks, goals and priorities for the sales associate team.

ESSENTIAL DUTIES & RESPONSIBILITIES
Support Store Management in analyzing business trends and with the execution of business initiatives for your store location
Understand and communicate sales and profit performance tools and resources to the store team
Execute a consistent customer experience aligned to RL brand expectations and the store vision by handling customer complaints and resolving customer service issues
Support the store client development strategy by conducting community outreach in your market
Participate in the recruitment and interview process as needed, supporting Store Management to build and develop a team with the customer at its core, who can deliver the store vision
Engage in talent development conversations by providing feedback and coaching to the store team
Support in team training initiatives
Provide ongoing feedback to Store Management on team successes and opportunities as well as product category opportunities or needs
Maintain exceptional productivity standards through upholding processes and store execution, including supporting with inventory control and operational management
Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business results
Uphold all company policies and procedures
Ensure sales floor and all store standards exceed expectations at all times
Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas

EXPERIENCE SKILLS
College Degree or equivalent a plus
Retail Management or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
Ability to effectively communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
Ability to operate the register, stand, move and walk for multiple hours
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.
Business acumen
Strong planning and prioritization/time management skills

Business Hours
    • Thursday 10:00am - 7:00pm
    • Friday 10:00am - 9:00pm
    • Saturday 10:00am - 9:00pm
    • Sunday 11:00am - 7:00pm
    • Monday 10:00am - 7:00pm
    • Tuesday 10:00am - 7:00pm
    • Wednesday 10:00am - 7:00pm
Holiday Hours
    • Victoria Day - May 23, 2022 11:00am - 7:00pm
    • Canada Day - July 1, 2022 11:00am - 7:00pm
    • BC Day - Aug. 1, 2022 11:00am - 7:00pm