• Monday 10:00am - 9:00pm
  • Tuesday 10:00am - 9:00pm
  • Wednesday 10:00am - 9:00pm
  • Thursday 10:00am - 9:00pm
  • Friday 10:00am - 9:00pm
  • Saturday 10:00am - 9:00pm
  • Sunday 10:00am - 7:00pm

 

We have special hours for the holidays. 

Holiday Hours

 

COVID-19: Precautionary measures we're taking & changes in operating hours. Learn more.

Shopping Shuttles

It's a quick and convenient transport.
We offer you 4 FREE shopping shuttles to Tsawwassen Mills.  Book your seat with the online booking tool.
Please click on the BOOK NOW buttons below each route to reserve your seat.

Ferry Shopping Shuttle

New look, new schedule starting January 4! 

Our exclusive shuttle provides free round-trip transportation from Tsawwassen Ferry Terminal to Tsawwassen Mills operating WEEKENDS ONLY from January 4.  The shuttle will continue to coordinate with the Nanaimo and Victoria sailing times, during mall hours. Book your trip in advance by clicking on the BOOK NOW button below.

2020 OPERATING DATES: 

As of January 4, the shuttle will operate on weekends only, unless otherwise noted below.

Weekends: Saturdays, Sundays & Holidays only.
*Including stat holidays: Feb 17, Apr 10, May 18, Oct 12, Nov 11

HOURS OF OPERATION:
 
Saturdays:                           10:00am – 9:00pm           *Last shuttle to terminal at 8:30pm. 
Sundays:                              10:00am – 7:00pm           *Last shuttle to terminal at 6:30pm. 

Click here to download a more detailed schedule effective January 4, 2020. Ferry schedules change on a regular basis, please refer to BC Ferries Schedule when planning your trip. 

For more information on travelling with children, pets, luggage and accessibility questions, please click here

Book now
These shuttle service routes are temporarily unavailable until further notice.

 

Downtown Shopping Shuttle

Our exclusive luxury coach provides COMPLIMENTARY round-trip service twice a day from 2 convenient locations to Tsawwassen Mills. Book your trip in advance by clicking on the BOOK NOW button below.

  • Downtown Vancouver at Canada Place
  • Richmond at River Rock Casino Resort

2020 OPERATING DATES:

Weekends: January, February, March, April, May, October, November
*Including stat holidays: Feb 17, Apr 10, May 18, Oct 12, Nov 11

Daily:  Jun 1 – Sept 30, Nov 27 – Jan 1

Leave Canada Place: 
10:00am | 12:30pm
Leave Richmond – River Rock Casino Resort:
10:35am | 1:05pm
Leave Tsawwassen Mills: 
2:30pm | 5:30pm*

Please arrive at the pick-up location at least 10 minutes prior to departure time to check in.

Click here to download a more detailed schedule effective January 4, 2020.

For more information on travelling with children, pets, luggage and accessibility questions, please click here

Book now
These shuttle service routes are temporarily unavailable until further notice.

 

Surrey Employee Shuttle

Scott Road Station Route

This service is primarily used by employees of Tsawwassen Mills consisting of two 29 passenger shuttle buses operated by Universal Coach Line. If space allows, shoppers are welcome aboard this complimentary shuttle. Book your trip in advance by clicking on the BOOK NOW button below.

  • Frequency of the service is approximately every 40 minutes, except two breaks.
  • Breaks are at Tsawwassen Mills: 12:00pm to 12:20pm and 7:00pm to 7:20pm.

Click here to download the schedule and detailed departure times from Scott Road Station (110th Avenue) to Tsawwassen Mills, effective January 2, 2020.

Shuttle PICK-UP from Scott Road Station (110th Avenue) to Tsawwassen Mills:

  • Bus stop on 110th Avenue (located between 125th St and BC Parkway) 

Shuttle DROP-OFF from Scott Road Station to Tsawwassen Mills:

  • Bus stop on Salish Sea Drive by Entry 3.

For more information on travelling with children, pets, luggage and accessibility questions, please click here

Book now
These shuttle service routes are temporarily unavailable until further notice

 

Surrey Employee Shuttle

Kwantlen Polytechnic University (KPU) Route

This additional route from (KPU) in Surrey on 72nd Avenue at 126th Street increases accessibility from a key, central Surrey location with connections to public transit. Book your trip in advance by clicking on the BOOK NOW button below.

This service is primarily used by employees of Tsawwassen Mills consisting of one 29 passenger shuttle buses operated by Universal Coach Line. If space allows, shoppers are welcome aboard this complimentary shuttle. 

Click here to download the schedule and detailed departure times for KPU to Tsawwassen Mills, effective January 2, 2020.

Shuttle PICK-UP from KPU To Tsawwassen Mills:

  • Bus stop on 72nd Avenue at 126th Street

Shuttle DROP-OFF from  KPU To Tsawwassen Mills:

  • Bus stop near Entry 3, across from Boston Pizza

For more information on travelling with children, pets, luggage and accessibility questions, please click here

Book now
These shuttle service routes are temporarily unavailable until further notice

 

PLANNING TIPS

  • We highly recommend using our booking tool to reserve your seat(s) in advance to avoid disappointment. 
  • We ask that you arrive at the shuttle stops at least 10 minutes prior to departure to allow time to check in with the driver. 
  • Our shuttles are reserved for our shoppers to enjoy the shops, restaurants and entertainment at Tsawwassen Mills; we reserve the right to refuse service. 

PASSENGER SAFETY
The safety of the passengers on all Tsawwassen Mills Shopping Shuttles is our top priority.  Maximum one person per seat; there is no standing room permitted on any of our shuttles. Babies and young children must sit with a parent or accompanying adult on the downtown shuttle. All passengers must use seatbelts available on the Surrey and Ferry shuttles, including babies and young children requiring child seat restraints per the Canadian Motor Vehicle Act.  Please see section below TRAVELLING WITH SMALL CHILDREN.

FERRY DELAYS
In the event of ferry delays, the shuttle will not wait and will continue to run on schedule. If your ferry is delayed, we welcome you to wait for the next shuttle, catch the 620 bus and hop off at 52nd St. stop, or hop into one of the available taxis at the ferry terminal for the short 10-minute ride.
 
TRAVELLING WITH SMALL CHILDREN AND STROLLERS
We welcome families on board our Shopping Shuttles. Please note that babies and toddlers are the responsibility of the parent or accompanying adult and must be properly secured while travelling. 

  • Downtown Shuttle: babies and toddlers (up to 2 years old), may sit on the lap of parent or accompanying adult.
  • Ferry and Surrey shuttles: As per the Canadian Motor Vehicle Act regulation, babies, toddlers and young children must be properly secured in their own car or booster seats as required in their personal vehicles.  For your convenience, we can store your child seat restraints at Guest Services while you shop.

Strollers are the responsibility of the passenger and must not block movement in the aisle. Strollers are welcome on the Ferry and Downtown shuttles and can be folded and placed in the luggage storage only. There is no storage on board the Surrey Shuttles; therefore, these shuttles are unable to accommodate strollers.  Tsawwassen Mills offers stroller rentals for a nominal fee. 
 
TRAVELLING WITH PETS
Service animals, including guide dogs, are permitted and welcome on board the Shopping Shuttles.  Pets, however, are not permitted. 

ACCESSIBILITY
Unfortunately, we are unable to accommodate wheelchairs on our shopping shuttles. If you require accessibility, please contact Guest Services, at 604-948-9889, ahead of time so they can arrange alternative transportation from the shuttle stop locations, during the regularly scheduled shuttle times.

STORAGE
Storage for luggage and strollers is available on the Ferry and Downtown Shuttles only.  There is no storage on the Surrey Shuttles; therefore, these shuttles are unable to accommodate luggage, strollers and bulky items.  Small personal handbags/backpacks not exceeding 45 x 35 x 20 cm are permitted.